1.2. Two-Factor Authentication (2FA)

To better protect your data, two-factor authentication (2FA) is used. This means that in addition to your password, you will have to insert a pin, which is sent to your smartphone to authenticate your account. To set up and use 2FA, perform the following steps:

1.2.1. How to Revoke the Token or Use More Than One Authenticator

If you want to revoke your authenticator token or use more than one authenticator, you must log in to your i.ris account. If you are unable to log in to your i.ris account, please refer to the "Questions or Problems" section below.

After logging into your i.ris account, click on your profile picture in the upper right corner. Then click on Secure Login Profile. You will be forwarded to the following window.

If you wish to revoke the token, click on the Revoke token button.

If you want to use more than one authenticator, rescan the URL code or use the Secure Login Key.

1.2.2. Questions or Problems?

We hope this article has answered your questions. However, if you still have questions about two-factor authentication, problems setting up your smartphone, or if you are unable to log in to your account, please contact the Deloitte innoWake GmbH Support Team at innowakesupport@deloitte.com.