Chapter 4. FAQs

I forgot my Username / Password. How do I reset them?

If you have forgotten your username or password, you can reset them yourself by simply clicking Can't access your account? on the start page.

If you still know your username and only wish to reset your password, select the Password option and then enter your username. Click Send. A new password will emailed to the email address specified in your user profile.

If you do not remember either of them, select the Username option and enter your e-mail address. Click Send. A new username and a password will emailed to your email address.